Welcome to Somos Caribe (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and related digital products (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms.
Somos Caribe provides travel-related services including local recommendations, activity booking assistance, accommodation support, transportation guidance, and concierge services.
We do not act as a hotel, airline, or transport operator unless explicitly stated.
You must be at least 18 years old and legally able to enter into contracts to use our Services. By using our platform, you confirm that all information you provide is accurate and up-to-date.
You agree not to:
Use the Services for any unlawful or fraudulent purpose.
Interfere with or disrupt the functionality of the website or servers.
Copy, distribute, or exploit any content without authorization.
We reserve the right to modify, suspend, or discontinue the Services at any time.
Our platform may facilitate bookings or connect you with third-party providers (accommodations, tours, transportation, etc.).
You understand and agree that:
Third-party providers are solely responsible for their services.
Prices, availability, and conditions may change without notice.
We are not responsible for cancellations, delays, damages, or service failures caused by third parties.
Any dispute with third-party providers must be resolved directly with them.
When payments apply:
Prices will be displayed before confirmation.
Additional charges (taxes, security deposits, cleaning fees, etc.) may apply depending on the provider.
You authorize us or our payment partners to process payments securely.
Refund policies will follow the conditions displayed at the time of booking or as specified by the third-party provider.
By using our Services, you agree to:
Provide accurate personal and booking information.
Respect local laws, property rules, and policies of service providers.
Ensure the safety of your belongings and personal documents while traveling.
We are not liable for any loss, theft, or damage during your trip.
All content on the website (text, images, branding, design, software) is owned by Somos Caribe or licensed to us.
You may not reproduce, distribute, or use any content without prior written consent.
To the maximum extent permitted by law:
Somos Caribe is not liable for indirect, incidental, or consequential damages.
We are not responsible for issues arising from third-party services, force majeure events, or user negligence.
Our total liability shall not exceed the amount you paid us directly, if any, in the 12 months preceding the event.
Travel involves inherent risks. You are responsible for ensuring proper insurance (health, travel, cancellation, etc.).
Our Services are provided “as is” and “as available”.
We do not guarantee uninterrupted access, error-free operation, or the accuracy of all information provided.
Your personal data will be processed in accordance with our Privacy Policy.
By using the Services, you consent to this processing.
We may update these Terms at any time.
Changes will be posted with the updated date. Continued use of the Services means you accept the new Terms.
These Terms are governed by the laws applicable in [Colombia / Atlantico].
Any disputes shall be resolved in the competent courts of that jurisdiction.
For questions regarding these Terms, you can contact us at:
Email: contact@somoscaribe.com
Website: https://somoscaribe.com